GotMatter Pvt Ltd a Bangalore based IT & E-Commerce company has succeeded in acquiring Ridaex Technologies which had made a name for itself by manufacturing the 1st Indian Made LED Smart TVs.
In fact, this is the first acquisition by GotMatter. Now the whole legal rights of Ridaex Technologies is owned by GotMatter from 8-2-2018 and will take complete control over the manufacturing, marketing & sales of the same.
GotMatter a technology-oriented company which has learnt how to thrive the current Indian Television market has previously taken a biggest financial hit when it was just the sales and marketing partner, due to the damage of Televisions during the transit via logistic partners.
By just not giving up the challenge, GotMatter has performed a 1.5-month packing research and came up with the idea of MDF Premium Packing which has cut down the damage rate by up to 92% in just few weeks.
Starting TeamViewer Remote Quick Support was one of the best tech steps ever taken. Where Ridaex is the First Indian Television Company to start such advanced troubleshooting, sitting right at the work desk of a technician one can soft service any Smart Tv across the globe.
The acquisition will strengthen the company’s position as an agile and innovative company. It will also enable the company to elevate sales and increase expertise in customer service and enhance its business intelligence.
Commenting on the announcement, CEO of GotMatter, Naveen Srinivas said: “I am delighted about this acquisition. It is a further demonstration of the success of our independent network strategy and never backing down attitude“.
Since the merge of Ridaex with GotMatter, a lot has been changed in management. Firstly, the addition of new and efficient manpower to the team. Secondly, a complete make-over from the scratch just to make sure everything runs efficiently without complications. Ridaex TVs are now getting more technologically advanced with new ideas and innovations taking birth every day. GotMatter promises to be the leader in technological advancements when it comes to consumer electronics in the coming years.
GotMatter has also started working on expanding the manufacturing unit due to the increasing demand of the Ridaex TVs just after the launch of it’s 50 inch TV. It is also planning to add some more consumer electronic products to its E-Commerce site at the most affordable price.
In terms of sales GotMatter is totally amped up with new and safe logistic partners for faster and safer delivery after some claims complaining about the delay in delivery of the products. GotMatter is training new technicians for the purpose of demo and installation. It has also revised their delivery pin codes from 6,300 to 11,535 as on Feb 2018, so the PAN INDIAN sales reach are as twice as 6 months before.
GotMatter has also set up 12 new service centers across the country just to make sure there are sufficient service centers. GotMatter services have increased the number of customer support executives to a larger number just to ensure each and every query of a customer is resolved at the earliest.
GotMatter is expanding it’s selling platform by adding Ridaex TV’s to other leading E-Commerce websites such as Flipkart, Amazon and Paytm very shortly.
GOOD TO HEAR
Being an Indian based company, GotMatter also pledged to give 10% flat prize concession for Indian Armed Force current and Ex-serviceman on the purchase of all Ridaex Products.
Source: Economic Times