Device-care provider Onsitego acquires Qdigi Services from Quess Corp

Industry:    11 months ago

Accel-backed device-care provider Onsitego has acquired Qdigi Services from business services provider Quess Corp for Rs 80 crore.

The transaction is expected to complete in the next two to three months with Quess holding a minority stake in Onsitego, the companies said in a joint statement.

As part of the transaction, the entire team and business of Qdigi will be transferred to Onsitego.

The acquisition will help Onsitego improve its customer service experience and open up new areas of growth such as approaching OEM partners and retailers with new market offerings, the company said in a statement.

Qdigi provides installation, repair, and maintenance services to OEMs like Samsung, Apple, One Plus, Xiaomi etc., and online retailers like Amazon. The company has around 1400 employees and operates 100 company-owned and 200-plus franchise service centers.

“Over the past decade, we have been able to build a strong service network. The acquisition of Qdigi will further add to our service capabilities and market offerings. While we will expand Qdigi’s existing relationships, we are also looking to target new OEM partners and retailers to accelerate growth,” Kunal Mahipal, founder and CEO, Onsitego said.

“In line with the Corporate structure simplification process of business lines, we have divested our stake in Qdigi. We believe that going forward the Qdigi business is hugely complimentary to the offerings of Onsitego, while Onsitego will provide the platform for the next level of growth in Qdigi business,” Guruprasad Srinivasan, ED & CEO, Quess Corp, said.

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