Startek, a global leader in customer experience management solutions, today announced the acquisition of a controlling interest in Intelling, a United Kingdom-based customer acquisition and retention specialist. This strategic move is set to bolster Startek’s footprint in the U.K. market and expand its service portfolio, providing enhanced value to clients worldwide.
Founded in 2012, U.K. based Intelling specializes in providing bespoke services in the customer acquisition and customer retention space. Intelling proficiently focuses on securing, supporting and retaining customers and runs successful customer acquisition, management and retention campaigns with blue-chip brands from its delivery locations that are spread across the U.K., South Africa and India. Intelling’s founder Phil Morgan will continue to lead the business supported by other senior colleagues, Steve Taylor and Craig Winnard.
About Intelling
Formed in 2012 Intelling is customer management business that uses a combination of clever communication, powerful data and motivated people to grow our clients’ businesses. By taking ownership of full customer lifecycles and nurturing them through the use of a unique data ecosystem, omnichannel approach and technology stack with solutions delivered across the UK, South Africa and India. Intelling adds significant value for our blue chip clients by delivering cost savings, revenue growth and operational efficiency.